[otrs] Ticket aging - how to stop the clock when the ticket is closed?

[unbekennt X]

I would like the ticket Age counter to reflect the time from creation to 
closure for closed tickets, and from creation to current time for open 
tickets.

Therefore I need some way to stop the clock when a ticket gets closed.
Any suggestions?
Matthew Loxton
_________________________________________________________________
Store more e-mails, accept larger attachments with Hotmail Extra Storage! 
http://join.msn.com/?pgmarket=en-xe

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/