It turns out that we were already running mod_perl in Apache2 and that instead of the documented: Apache::Registry, mine had to be modified to ModPerl::Registry to make it work.
-Rob
--
Robert A. Pickering Jr. ProScan Imaging
Sr. Network & Security Engineer
On Jul 14, 2004, at 8:21 AM, [EMAIL PROTECTED] wrote:
Managed to progress this. I had inadvertently included the wrong Apache otrs include. So I was running Apache V2 onwards and I had put the V1.3 section in.
Resolving this allowed me to progress through the installation etc. to a stage where I can now login via Apache.
I did notice the mod_perl problem in my http error log as well will look into resolving this as well.
-- RoB
--- "Robert A.Pickering Jr." <[EMAIL PROTECTED]> wrote: > It's hard to tell what error you're truly getting > from these logs. > I'm currently in the middle of my installation, and > I know the problem > is mod_perl because my Apache error_log states that > it cannot resolve > Apache::Registry. > > Take a look at your Apache error_log (mine was in > /var/log/httpd/error_log) and look for the real > cause of the 500 Server > Error. > > -Rob > > -- > Robert A. Pickering Jr. > > ProScan Imaging > Sr. Network & Security Engineer > On Jul 14, 2004, at 5:11 AM, > [EMAIL PROTECTED] wrote: > > > Hello, > > > > I am struggling to get this working. Below is a > brief > > summary of what I have done so far. My problem > arises > > when I attempt to access > > http://localhost/otrs/installer.pl > > > > I get the following in Apache: > > Internal Server Error > > The server encountered an internal error or > > misconfiguration and was unable to complete your > > request. > > > > Do I have a permissions issue or do I need to > maybe > > edit the httpd.conf file? > > > > 1.) I downloaded the redhat RPM and installed, all > > dependancies were met and went OK. > > > > 2.) I have all CPAN modules installed except LDAP > and > > GD > > > > 3.) The user otrs is added and assigned to the > apache > > group > > > > 4.) I have restarted both the Apache and mysql > daemons > > both shutdown and restarted OK and I can access > the > > test Apache page at http://localhost > > > > Cheers, > > Robert > > _______________________________________________ > > OTRS mailing list: otrs - Webpage: > http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: > http://lists.otrs.org/cgi-bin/listinfo/otrs > > Support oder Consulting für Ihr OTRS System? > > => http://www.otrs.de/ > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: > http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > => http://www.otrs.de/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
