Hi Martin,

Am Dienstag, den 31.08.2004, 06:44 +0200 schrieb Martin Edenhofer:

> a) Let OTRS work in UTF-8 charset (then you also need a utf-8 able
>   database, e. g. MySQL 4.1 or higher)
> b) Convert UTF-8 to e. g. iso-8859-1 which config settings in CustomerUser
>     config object:

Hm...is some special version needed for this translation feature?
We've 1.2.2 an I get:
Premature end of script headers: /var/otrs/bin/cgi-bin/index.pl
Undefined subroutine &Kernel::Config::Defaults::DestCharset called
at /var/otrs/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 1453.

> Anyway, if you need business support to get fast and phone help, contact
> ((otrs.de)).

Sure, if there are really tough things to do we will call, but in my
eyes this is just a configuration or documentation problem ;-)

Thanks,

Matthias Eichler


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