Hi Martin, Am Dienstag, den 31.08.2004, 06:44 +0200 schrieb Martin Edenhofer:
> a) Let OTRS work in UTF-8 charset (then you also need a utf-8 able > database, e. g. MySQL 4.1 or higher) > b) Convert UTF-8 to e. g. iso-8859-1 which config settings in CustomerUser > config object: Hm...is some special version needed for this translation feature? We've 1.2.2 an I get: Premature end of script headers: /var/otrs/bin/cgi-bin/index.pl Undefined subroutine &Kernel::Config::Defaults::DestCharset called at /var/otrs/bin/cgi-bin/../../Kernel/Config/Defaults.pm line 1453. > Anyway, if you need business support to get fast and phone help, contact > ((otrs.de)). Sure, if there are really tough things to do we will call, but in my eyes this is just a configuration or documentation problem ;-) Thanks, Matthias Eichler _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/