Hi,
[EMAIL PROTECTED] wrote:
on redhat it is: service otrs restart. i did it. it works, when i uncomment the MinCounterSize line. it seems to be a problem with this directive. I don't want to have changed the old tickets. thanks anyway.
If you changed the ticket number generator, then you don't have to change something on the old tickets. .-)
Just all new ticket number will be generated by an other module.
Martin Edenhofer
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