-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1
Well, when I try to run 'GenericAgent.pl >> /dev/null' at a prompt I get this output:
testserver # GenericAgent.pl Can't locate Kernel/Config.pm in @INC (@INC contains: /usr/Kernel/cpan-lib /usr /etc/perl /usr/lib/perl5/site_perl/5.8.4/i686-linux /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.2/i686-linux /usr/lib/perl5/site_perl/5.8.2 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.4/i686-linux /usr/lib/perl5/vendor_perl/5.8.4 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.4/i686-linux /usr/lib/perl5/5.8.4 /usr/local/lib/site_perl .) at /usr/bin/GenericAgent.pl line 40. BEGIN failed--compilation aborted at /usr/bin/GenericAgent.pl line 40.
I've looked in the GenericAgent.pl and tried to set the path correctly (i.e. /var/www/localhost/ ) but it doesn't help
testserver # GenericAgent.pl >> /dev/null Can't locate Kernel/Config.pm in @INC (@INC contains: /usr/var/www/localhost/ /usr /etc/perl /usr/lib/perl5/site_perl/5.8.4/i686-linux /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.2/i686-linux /usr/lib/perl5/site_perl/5.8.2 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/5.8.4/i686-linux /usr/lib/perl5/vendor_perl/5.8.4 /usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.4/i686-linux /usr/lib/perl5/5.8.4 /usr/local/lib/site_perl .) at /usr/bin/GenericAgent.pl line 40. BEGIN failed--compilation aborted at /usr/bin/GenericAgent.pl line 40.
I don't know if this helps narrow down my problem, but I at least know that this script isn't working properly. I'm running Gentoo and the ebuild puts everything into /var/www/localhost/. Thanks for helping.
Regards,
Lance McCulley Computer Tech Specialist [EMAIL PROTECTED] La Sierra University I.T. Department (909) 785-2554
Tyler Hepworth wrote:
|On Thu, 07 Oct 2004 08:14:43 -0700, Lance McCulley |<[EMAIL PROTECTED]> wrote: | |>-----BEGIN PGP SIGNED MESSAGE----- |>Hash: SHA1 |> |>I've set up the GenericAgent.pm exactly the way you showed me. Do I |>have to set up cron jobs or something? I have set up cron jobs to |>execute the GenericAgent.pl every 2 minutes, but still no luck. I've |>waited since last night and the test ticket that I entered is still |>owned by root instead. |> |>Regards, | | |The default crontab GenericAgent should do the trick. Have you looked |in your log file for error messages? Those can sometimes be |enlightening. | |Tyler |_______________________________________________ |OTRS mailing list: otrs - Webpage: http://otrs.org/ |Archive: http://lists.otrs.org/pipermail/otrs |To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs |Support oder Consulting f�r Ihr OTRS System? |=> http://www.otrs.de/ -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.2.4 (GNU/Linux) Comment: Using GnuPG with Thunderbird - http://enigmail.mozdev.org
iD8DBQFBZYESdIFoM/NAi58RAtKBAKCZPyE50w3rq26NPH3w5ezSLLsOTgCfdqtk wWHWYkVSU67h17Yr67kGaSI= =Gg0P -----END PGP SIGNATURE-----
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
