> > One other strange thing about FollowUp. If Agent turn off Followup > > Notification, then ticket actually gets lock and owner can see it > > under locked thickets. Of course notify is not send in this case. > Could be a bug then. > Which OTRS version are you referring to?
The latest, 1.3.2.-01. I was migrating from 1.1.3 to this version. Best regards, Alex _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
