I decided to look at this a little closer, and have come to the conclusion that a 1.2.3 install is probably not required for a move from 9.0 to 9.1.
If you .... a) backup the database on the old server using the /opt/otrs/scripts/backup.sh script. b) Copy backup files to new server. c) Install 1.3.2 on new server d) restore using the /opt/otrs/scripts/restore.sh script on new server. Then apply the upgrade as described in the UPDATE text file from the line .... *) Update the database changes with NB You made need to edit Config.pm to reflect changes in server name , before you start otrs. (likewise for any system mail addresses within otrs when otrs is started) then you should end up with a functional copy of your database on 1.3.2. The next stage would be sorting out any modified scripts and your procmail configuration if this the latter is used. On Fri, 2004-11-05 at 20:14, Marshall28 wrote: > Graham, > > It seems that the 1.2.3 upgrade is more outlined for me and would provide me > with better instructions than the alternative way you mentioned. I would > need more instruction in order for me to get it working with a straight > 1.3.2 install. I'm not too familiar with mysql and therefore if you could > provide me with more detailed instructions on restoring OTRS with version > 1.3.2 I would consider trying it that way. > > If I go with the 1.2.3 install and then upgrade to 1.3.2, how much would I > have to configure version 1.2.3 before I could upgrade to 1.3.2? Would I go > through setting up the database with installer.pl? How far would I have to > install and configure 1.2.3 before upgrading to 1.3.2? > > thanks > marshall > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of > Graham Smith > Sent: Friday, November 05, 2004 6:58 AM > To: User questions and discussions about OTRS. > Subject: RE: [otrs] Installing 1.3.2 and Restoring 1.2.3 DBase > > [Stuff deleted] _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
