With the url: http://[ORTS-server]/otrs/index.pl?Action=AgentStatusView&SortBy=Ticket&Orde r=Down&Limit=&Type=Open
the resulting sort is alphabetic, rather than numeric (i.e. a sequence of ... 102, 101, 1001 ... rather than the desired sequence of ... 1001, 102, 101 ...). Is there a way to modify the output so the sort is numeric rather than alpha. (e.g. adding a calculated field to the query where the tn is cast as a number then sorting on that)? --Jim Edlin ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ Jim Edlin Tides, Inc. 415-561-6304 v 415-561-6301 f [EMAIL PROTECTED] http://www.tides.org _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
