I might be off here but I think you could pipe the webform data via email to OTRS thus creating a new ticket.
Chris --- Alex <[EMAIL PROTECTED]> wrote: > Hello Adler, > > Friday, January 21, 2005, 2:08:53 AM, you wrote: > > > Alex, > > > What version are you installing? Linux, Win etc. > Also you have to edit the > > config.pm file in the kernel folder to your needs. > Users don't need to > > register to send tickets (Keep reading). BTW, I > installed OTRS on a window > > 2000 box and used edit plus to edit the files. > > I installed it on freebsd server. I know that > users(customer) are able to send > tickets, but I want to give them possibility to do > it through web form. > > -- > Best regards, > Alex > mailto:[EMAIL PROTECTED] > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: > http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > => http://www.otrs.de/ > __________________________________ Do you Yahoo!? Yahoo! Mail - 250MB free storage. Do more. Manage less. http://info.mail.yahoo.com/mail_250 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
