Is there a place where all of these "variables" are listed? I'd like to know all of the options that I could use in emails that go out.
They should be listed on the admin pages, right at the bottom. May be it's out of sync, though, I didn't check it.
hth,
Robert Kehl _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/