Marcus Sattler escreveu:
Hey there,

I'm running OTRS currently, and have looked at the Config.pm file, I'm
trying to figure out the best way to log everything outside of messages.
Right now I am having trouble at times getting true server info from
messages due to all the ticket logging.

What is the best way to approach it?  I figured before screwing it up
myself, I would ask for advice.

Thanks!

-Marcus

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Hi Marcus,

add this to your Config.pm:

$Self->{'LogModule::LogFile'} = '/var/log/otrs.log';
### Turning it to 1 it will append the date to the logs..->
$Self->{'LogModule::LogFile::Date'} = 0;
$Self->{LogModule} = 'Kernel::System::Log::File';

Regards,

William Marques



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