I am brand new to
OTRS and testing it out on a Fedora Core 3 box along with
- otrs-1.3.2-01
- apache 2.0.52
- MySQL 4.1.10.a-0
- fetchmail-6.2.5-7
I was able to run the installer
a-ok.
Logged in as root with no
problems.
When I try to add myself as a user, it gives me the
following error message:
=== START
Error: Email address ([EMAIL PROTECTED]) not valid (invalid [EMAIL PROTECTED] (mx)! )!
| Comment: | |
| Bug Report: | |
| Traceback: | ERROR: OTRS-CGI-15 Perl: 5.8.5 OS: linux Time:
Wed Mar 30 15:25:54 2005 Message: Email address ([EMAIL PROTECTED]) not valid (invalid [EMAIL PROTECTED] (mx)! )! Traceback (8247): Module: Kernel::System::User::UserAdd (v1.41) Line: 129 Module: Kernel::Modules::AdminUser::Run (v1.16 ) Line: 136 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 638 Module: (eval) (v1.73) Line: 202 Module: ModPerl::RegistryCooker::run (v1.73) Line: 202 Module: ModPerl::RegistryCooker::default_handler (v1.73) Line: 168 Module: ModPerl::Registry::handler (v1.99) Line: 30 |
=== END
When I looked up on both google and the otrs web page
for similar error messages I found no results. I
also
looked in the archived list and also found no
results.
This very well could be an email configuration issue as
I have not set email up on my machine. However instructions provide no
clue as to what this really means, and/or how to fix it. Any help is
appreciated.
Thanks,
T.J. Maciak
Internet/Intranet Developer
Department of IT
City of Grand Rapids
P: (616)456-3713
F:
(616)456-3448
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