[otrs] Permission

[Brian Ronk]

Ok, I finally went with a .tar.bz2 install instead of the standard 
Gentoo one.  I had too many issues with it.  I think I have everything 
taken care of with the tar install, except that I'm getting a 403 
Forbidden error.  I have otrs installed in /opt, ran "SetPermissions.pl 
/opt/otrs otrs apache apache apache" as root (tried as otrs, but it 
didn't work) and got mySQL set up.  As far as I can tell I have 
everything set.  Oh, and Apache2 has the Alias lines set in 
commonapache2.conf.  Is the permission error something with the Apache2 
setup, or in the permissions on the directories?  Thanks.
--
Brian Ronk
System Administrator
BookMasters, Inc
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