I see the company tickets link in the customer view, but this doesnt seem to be working. I have setup customer<->user groups. What else do I need to do?
If I am getting the company tickets feature wrong, can anyone tell me what's the purpose of that link? It seems to be showing the same set of tickets that a customer put in anyways.
Thanks Rahul _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
