[otrs] Customer question

[Brian Ronk]

After playing around with otrs for a bit, I have a question.  I would 
like to use this in a small company, and the only customers would be 
employees.  The system can accept email requests, correct?  Does the 
person who sends an email have to be set up in the system? (I haven't 
gotten that far in setting things up yet)  If so, can that be turned 
off?  Maybe otrs does more than I need, but there are things that are 
really nice in the system that may come in handy.  Thanks.
--
Brian Ronk
System Administrator
BookMasters, Inc
(419)589-5100 x1108
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/