Hi Ken, Yes, please make an entry in bugzilla on
http://bugs.otrs.org I'm not sure, if we considder this as bug or not, but we'll won't forget this and maybe we'll find a better solution. Thanks a lot for your help!! :) Best regards, Christian On Thu, Jun 16, 2005 at 12:26:54PM -0500, Ken Kilgore wrote: >Found the problem. I was creating agents by adding them to the role. A >role was associated with a group. This worked for being able to work >with the tickets. However, they did not show up in the search options >or in the change owner options. I went to the group settings and set >them there an now they show up in both places. > >If you consider this a bug, as I do, let me know and I will open one. I >am running OTRS 2.0b2 with Debian Sarge. > >Thanks, > >Ken Kilgore > >Ken Kilgore wrote: > >>When I go to do a search only some of my Agent/Owner's show up. I >>have 6 and I only see 3 of them. Any idea what the problem is? >> >>Thank you, >> >>Ken Kilgore >>_______________________________________________ >>OTRS mailing list: otrs - Webpage: http://otrs.org/ >>Archive: http://lists.otrs.org/pipermail/otrs >>To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>Support oder Consulting für Ihr OTRS System? >>=> http://www.otrs.de/ >> >> >_______________________________________________ >OTRS mailing list: otrs - Webpage: http://otrs.org/ >Archive: http://lists.otrs.org/pipermail/otrs >To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >Support oder Consulting für Ihr OTRS System? >=> http://www.otrs.de/ -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!
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