Victor, Thanks for the response and I apologize for the confusing language.
Basically, what I am asking is if a hot backup site can be configured. I.e. Site A has the main OTRS service and Site B has a backup that must be synchronized with Site A. In the case that Site A fails, Site B should be able to pick up from where Site A left off with no major problems (I understand that e-mails may be forced into queues). Finally, when Site A comes back online, it should synchronize with Site B and resume the primary server function. I believe that the setup you describe would work but it may be interesting getting the heartbeat metrics correct at distributed sites. Thanks! Trevor On 7/6/05, Victor Rodriguez Cortes <[EMAIL PROTECTED]> wrote: > Hi! > > > I've searched through the archives and haven't found anything on this > > yet. Has anyone managed to set up OTRS in a multi-homed setting? If > > so, how would you go about this? > > What do you mean with "multi-homed"? Sorry, I don't speak english > natively > and I don't really know how to translate "multi-homed" to spanish when > refering to > OTRS ;) > > > Is it just a matter of setting up multi-master MySQL databases? > > I suppose that it depends on what do you need to archieve using a > "multi- > homed setting". If you need to distribute the load, you can put Apache and > OTRS on > one server, an SMTP server on another and the MySQL database on a third > machine, for example. If you need High Availability, you may use > HeartBeat+DRBD > and share mysql and OTRS data between 2 machines, so if the "master" goes > down, > the "slave" server will startup the service with little service loss. That's > how I have it > right now. > > > Thanks, > > > > Trevor > > Regards, > > > > --- > Victor R. Rodriguez > Departamento de Sistemas > Valoraciones del Mediterraneo, S.A. > --- > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > => http://www.otrs.de/ > -- Heredocs, theredocs, everwhereadocsdocs old macdonald had a server farm he eyed the I/O _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
