On 27 Jul 2005 at 20:36, Nicolas Motte wrote:
> I launch CheckDB.pl and i have
>
> DBI connect('database=otrs;host=intranet.sales.com;','root',...)
> failed: Host 'intranet.marketing.com' is not allowed to connect to
> this MySQL server at /opt/otrs/Kernel/System/DB.pm line 245 ERROR:
> OTRS-CheckDB-10 Perl: 5.8.0 OS: linux Time: Wed Jul 27 20:19:17 2005
>
> Message: Host 'intranet.marketing.com' is not allowed to connect to
> this MySQL server
> No database connect!
This sounds as MySQL permissions. MySQL uses a user:host permission
scheme, and after the repair it seems that your OTRS is trying to connect using
a
different IP or interface to your DB server.
In $OTRSHOME/Kernel/Config.pm chech for your database settings,
specially
the IP address OTRS it's connecting to. Then check for the correct permissions
in
MySQL: http://dev.mysql.com/doc/mysql/en/adding-users.html
Hope this helps!
---
Victor R. Rodriguez
Departamento de Sistemas
Valoraciones del Mediterraneo, S.A.
---
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