Well, everything seems to work now. I think that my problem was that I wasn't explicitly setting the owner of the ticket so it was sending notifications to a non-existant user.
Thanks, Trevor _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/