Hello,
Otrs 2.0 supports 3 Levels auf Queue hierarchy for Subqueues in the
dropdown-display. How can i increase this level to 5 or 6 in the display?
For example following Queues with Subqueue-Relationship.
- Software
--Operating Systems
---Server
----Windows 2003
-----ServerName1
-----ServerName2
---Desktops
----Windows XP
------DesktopName1
can anyone help?
best regards
Volkhard Vogeler
Vogeler AG
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