Folks, I've configured something incorrectly but I can't work out how to correct it. OTRS thinks that the System Administrator is [EMAIL PROTECTED] when I want it to be me. How do I change it? It results in circular emails at the moment which is confusing and causes extra work.
Hi Rajendrakumar, You got a follow up! "System Administrator" <[EMAIL PROTECTED]> wrote: <snip> > Your message > > To: System Administrator > Subject: [Ticket#: 2005091610000015] New State 'closed successful'! > Sent: Fri, 16 Sep 2005 09:54:24 +0100 > > did not reach the following recipient(s): > > [EMAIL PROTECTED] on Fri, 16 Sep 2005 09:54:29 +0100 > The e-mail account does not exist at the organization this message > was sent to. Check the e-mail address, or contact the recipient > directly to find out the correct address. > <EXCHANGE.solar.local #5.1.1> <snip> Click on http://comet2/otrs/index.pl?Action=AgentZoom&TicketID=4474 for full details Your OTRS Notification Master Rajendrakumar Varsani BSc (Hons) Tel: (01904) 455805 (GTN 5138 5805) Fax: (01904) 455711 (GTN 5138 5711) Mobile: 07968 243125 Email: [EMAIL PROTECTED] Department for Environment, Food and Rural Affairs (Defra) This email and any attachments is intended for the named recipient only. If you have received it in error you have no authority to use, disclose, store or copy any of its contents and you should destroy it and inform the sender. Whilst this email and associated attachments will have been checked for known viruses whilst within Defra systems we can accept no responsibility once it has left our systems. Communications on Defra's computer systems may be monitored and/or recorded to secure the effective operation of the system and for other lawful purposes. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/