This so called hacking would need to be in a universal spot, so it would be static for all emails submitted by customers.
Thank you, Michael W. Belz Jr. Systems Administrator, Sky River Management (702) 336-9418 AIM: SimbaSRM -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Pim Rupert (Lemonbit) Sent: Monday, November 14, 2005 10:58 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] problems sending/receiving mail on freebsd Hi Michael, I hope I understand this correct (as English is not my native language): Problem: Any messages sent out via OTRS will fail at delivery. > Notice that its going to "[EMAIL PROTECTED]" which is correct but > the > "ctladdr=<[EMAIL PROTECTED]> is the hostname > "falcon.sky-river.com" + domain "sky-river.com" we do not have a > [EMAIL PROTECTED] email or domain. What should this be set to > and I do not see an area as where to change this. Thanks guys falcon.sky-river.com is the hostname of the machine on which OTRS is running otrs is the user which sends e-mails from server 'falcon' Probably your ISP is blocking this e-mail, because they don't manage mail for falcon.sky-river.com Various solutions: 1) Just use your own mailserver on your FreeBSD machine (why the heck not?) 2) Ask your ISP to allow mail from falcon.sky-river.com 3) Hack into OTRS to fake the Return-Path (original 'sender' in e- mail headers) And I don't care about your alcohol habits, as long as my mailbox is ordered nice and clean. j/k ;-) Kind regards, Pim Rupert Lemonbit Internet _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
