Hey, I have not gotten a response from my last email I hope that this one is a little easier to understand and someone can give me a quick example of how to.
I have several customers that I want them to view only the tickets associated to them. Then I want to have one customer to view all of their tickets. How can I acomplish this. As per my last email (Customer Groups, Queues and Views) I obviously am doing it wrong. Otrs v2.02 SuSE v10.0 Thanks, Shawn Holland _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/