Hello,
When I try to attach the following file to an email I'm writing:
dec_runner.tgz -> 1.36 Mo
I'm getting the following error from OTRS syslog:
Tue Dec 6 16:34:05 2005 error OTRS-CGI-10 MySQL server has gone away, SQL:
'INSERT INTO web_upload_cache (form_id, filename, content_type,
content_size, content, create_time_unix) VALUES
('1133908128.9245177.63404565', 'dec_runner.tgz',
'application/x-compressed', '1433600', ?, 1133908445)'
I've configured OTRS to send email using SMTP instead of sendmail even
though I'm using Linux, but when I send a test email using the same SMTP
config from my email client, it works ... so I know it is not a limitation
on that part.
I've tried enough different file size and type to make sure it is a size
limitation pb apparently ...
I've been through the documentation, sysconfig setup and google Search and
haven't found any equivalent errors or parameter.
Does someone has any idea ?
Laurent GALAIS
Four J's Development Tools
866 314 7300 x305
www.fourjs.com
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