|
Dear All, I’ve facing a problem in
OTRS2, I’ve installed otrs-2.0.3 on my redhat 9 and then after Fedora
Core 3 machine, but facing a same error message “OTRS-PM3-10
: [Notice]: Sent no ‘auto reply’ for Ticket { Ticket_NO ] because
the sender doesn’t want a auto-response ( e.g. loop or precedence header
)” every time after
getting a request, otrs generates a ticket no but doesn’t send auto
response email to the users. And some times it is sending 2-3
emails immediate after installation and then start showing the same error
message. Can any of you please help me out,
how to start the auto-response message and why this message is coming, what is
the reasons. Thanks in advance Deepak |
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