Create the Queues that you want customers to use in a "Customer" group
and just put all CustomerUsers in that group.
HTH
-Jeff
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of Franz Ferdinand Esberger
Sent: Wednesday, January 18, 2006 7:37 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Customer Queue list
i am running into the same issue, thought about creating the dropdown
field in customer view as static, i can't think of another possibility
now, anybody else ?
franzf
Jason Loven wrote:
How do I limit what queues a customer can choose from when composing a
new ticket?
-Jason
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