Hi Danie Well, I re-ran installer.pl, deleted my old otrs db and created a new one from fresh. Yes, [EMAIL PROTECTED] now has the Admin button back ;o)...
... I know what my initial problem was... I renamed the "admin" group to "mycompany admin". As soon as one does this, [EMAIL PROTECTED] or any other member of the "admin" (now "mycompany admin") group no longer has the Admin button. Surely this is a bug? Any ideas? -----Ursprüngliche Nachricht----- Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von Danie Theron Gesendet: Dienstag, 24. Januar 2006 09:41 An: User questions and discussions about OTRS.org Betreff: RE: [otrs] Admin button gone for [EMAIL PROTECTED] Hi , I'm afraid I don't have an easy answer for you , best I can think of (if you haven't already reinstalled) is to reinstall. There's a Defaults.pm file in /Kernel/Config with some helpful info , just copy whatever you need into your Config.pm Alternatively set "$Self->{'SecureMode'} = 0" in your Config.pm and run the installer.pl again. HTH > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf > Of Oliver Buckie > Sent: 23 January 2006 07:15 PM > To: User questions and discussions about OTRS.org > Subject: AW: [otrs] Admin button gone for [EMAIL PROTECTED] > Importance: High > > Hi Danie, I still have not managed to change my [EMAIL PROTECTED] rights. > Not sure which Config.pm file to change and what code within. Any > further feedback would be really appeciated. Thanks. > > -----Ursprüngliche Nachricht----- > Von: Oliver Buckie > Gesendet: Montag, 23. Januar 2006 13:39 > An: 'User questions and discussions about OTRS.org' > Betreff: AW: [otrs] Admin button gone for [EMAIL PROTECTED] > > Yep, you've got it - I played around with Group settings! I done a > quick search for Config.pm and found 9 in different dirs. Please > advise which one I need to edit and which command line - is it > "$Self->{'SecureMode'} = 0;" > > Thanks > > -----Ursprüngliche Nachricht----- > Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag > von Danie Theron > Gesendet: Montag, 23. Januar 2006 13:32 > An: User questions and discussions about OTRS.org > Betreff: RE: [otrs] Admin button gone for [EMAIL PROTECTED] > > Hmmm , did you fiddle around with the Group settings by any chance? > Best would be to set your Security to 0 in Config.pm , and start over > :P > > Maybe create a "superuser" account to avoid such things... > > My 2c > > > -----Original Message----- > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf > > Of Oliver Buckie > > Sent: 23 January 2006 02:24 PM > > To: otrs@otrs.org > > Subject: [otrs] Admin button gone for [EMAIL PROTECTED] > > > > I've been 'playing' with OTRS 2.0.4 (installed on a Windows platform). > > Logged in as [EMAIL PROTECTED] and through the Admin menu, I setup many > > system-wide settings. I rebooted my server, logged in again as > > [EMAIL PROTECTED] and the "Admin" button has disappeared! Aaahhh, now I > > can't continue with the system setup - what have I done wrong and > > how can I fix it? > > > > Many thanks for your help. > > _______________________________________________ > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > Support oder Consulting für Ihr OTRS System? > > =http://www.otrs.de/ > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > =http://www.otrs.de/ > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > =http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? =http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
