Thanks Marco, changed the following in Config/Defaults.pm

        CustomerUserSearchFields => ['login', 'last_name', 'customer_id', 
'first_name', 'email'],

Now works great ;o)

Regarding what you said about looking in the manual... I did, but was not 
really sure what to look for! There are lots of customising I would like to do, 
what's the best way of doing this - I am also no programmer and thought lots 
can be done via a browser (in Admin, System, SysConfig...). For instance, I 
would like to add a few drop down lists when creating a new "Phone-Ticket" or 
"Email-Ticket" i.e. "Software" and "Hardware" dropdown lists populated with 
pre-defined values - I have no idea where to start...

... thanks for your support

-----Ursprüngliche Nachricht-----
Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im Auftrag von Marco Geweke
Gesendet: Dienstag, 24. Januar 2006 14:52
An: User questions and discussions about OTRS.org
Betreff: Re: [otrs] Search function for Customers in Tickets

Hi!

Oliver Buckie wrote:

> Is there a way to extend this "Search Customer" button so that 
> searching can be done on 'any' of the fields of a Customer?

Look for "CustomerUserSearchFields" in the Config/Defaults.pm for an example. 
Many of your questions are answered in the manuals or easy to solve, if you 
look in the config files.

Greetings
Marco



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