Hi Patrick , I tried that but the Sub Queue does not show in the dropdown list of Queues.
To explain , I create a main queue called VPL. Under that queue I created a Sub Queue called Help. Under the Help queue I have created another Sub Queue called Management Follow Up. Now if I want to create another queue UNDER the Management Follow Up queue called Finance. So the queue list will look as follows : VPL::Help::Management Follow Up::Finance I can only see the Help queue in the drop down list when creating a new Queue. So you can see my predicament :( > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of > Patrik Forsberg > Sent: 14 February 2006 04:58 PM > To: User questions and discussions about OTRS.org > Subject: RE: [otrs] Sub-Sub Queues[Scanned] > > sure, just create a new queue and select the sub-queue you want it to be a > child of. > > > > -----Original Message----- > > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > > Behalf Of Danie Theron > > Sent: Tuesday, February 14, 2006 3:44 PM > > To: User questions and discussions about OTRS.org > > Subject: [otrs] Sub-Sub Queues > > > > Hi , > > > > Just a quick question , is it possible to have sub queues of > > sub queues? > > I don't see the option in the web interface. > > > > Regards , > > > > Danie Theron > > > > ----------- > > > > > > _______________________________________________ > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > Support oder Consulting für Ihr OTRS System? > > =http://www.otrs.de/ > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting für Ihr OTRS System? > =http://www.otrs.de/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/
