[otrs] Ticket Escalation Configuration Issue

[sudhanshu chopra]

  Hi All,

Hello brother out ther.
Can anybody help me in configuring Ticket Escalation????
How to configure Generic agent??
I have gone through the documentation present in otrs.org. but it didn't helped me.
So help me?????

Regards
Sudhanshu Chopra


On Tue, 21 Mar 2006 [EMAIL PROTECTED] wrote :
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>    1. Re:  error while first login in log.pm (Mike Lykov)
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>----------------------------------------------------------------------
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>Message: 1
>Date: Tue, 21 Mar 2006 14:15:21 +0400
> From: Mike Lykov <[EMAIL PROTECTED]>
>Subject: Re: [otrs] error while first login in log.pm
>To: "User questions and discussions about OTRS.org" <otrs@otrs.org>
>Message-ID: <[EMAIL PROTECTED]>
>Content-Type: text/plain;  charset="utf-8"
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>В сообщении от Вторник 21 Март 2006 13:00 Mike Lykov написал(a):
> > Hi all.
> >
> > I'm setup OTRS installation as described in INSTALL file.
>
>analogical thread
>
>http://lists.otrs.org/pipermail/otrs/2003-August/002488.html
>
>same problem, other version, other time
>
>more cases :
>http://lists.otrs.org/pipermail/otrs/2003-July/002128.html
>
>problems with IPC/SHM are repeating .. maybe any FAQ exists ?
>
>--
>Mike Lykov
>ISP Samtelecom, Administrator
>
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>End of otrs Digest, Vol 32, Issue 44
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