Hi all,
Brigitte Calderwood wrote: Yes, we are in the same situation...we
believe it is 1 hour = 1 unit. I need to figure out how to be able to
have agents record fractions of an hour. so far I cannot get this
work, but I have also not spent much time on it. I can let you know
if we solve it or not....
to make this clear: This time field is unit free, so it depends on you,
what amounts of time spent on this article you enter. It may be minutes,
hours, half hours, ...
Just make sure, that everyone using this feature knows what he has to
fill in :-)
Kind regards
Marko Karg
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