Hello, , On Tue, May 30, 2006 at 01:38:55PM +0200, Dragan Zubac wrote: >Is it possible to configure OTRS to start with ticket numbers from 1 with >autoincrement set to 1 ? So,just plain 1,2,3,etc...?
No, the SystemID is allways used for ticket numbers if the shipped
ticket number generators are used. But you can write your own ticket
number generator, its not to heavy.
>Dragan
Regards,
Christian
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