I am configuring
OTRS with a list of our customers. I am using the CustomerID field as
the Company Name the customer_user is associated with. I am
encountering some limitations.
I have some
customer_users who are associated with more multiple companies
(CustomerID's)
I have Companies
(CustomerID's) associated with multiple
customers_users.
How can I change
these fields to be more flexible or non-unique so that I can have multiple
entries for 1 CustomerID and/or Email?
Thanks
Shayne
Shayne R. Goldberg - Sr. Technical Support Engineer - Vaultus Mobile Technologies - 263 Summer St - Boston, MA 02210 - 617-399-1115
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