I have asked before, but have not received any responses, so I will try
again.
I have a OTRS-supplied cron job that runs at 45 minutes after every even
hour, and in the SystemLog, I get sit iterations of (for example):
Wed Jul 12 00:45:02 2006 error OTRS-PendingJobs-10 Need StateID or
State!
Wed Jul 12 00:45:02 2006 error OTRS-PendingJobs-10 Need StateID or
State!
Wed Jul 12 00:45:02 2006 error OTRS-PendingJobs-10 Need StateID or
State!
Wed Jul 12 00:45:02 2006 error OTRS-PendingJobs-10 Need StateID or
State!
Wed Jul 12 00:45:02 2006 error OTRS-PendingJobs-10 Need StateID or
State!
Wed Jul 12 00:45:02 2006 error OTRS-PendingJobs-10 Need StateID or
State!
I can locate the area where the message comes from, but I don't "speak"
perl>4 so I don't understand what the system is complaining about. It
might be six records in the database that have gotten corrupted, or
something else, which I don't understand.
Can anyone please give me some troubleshooting steps to get rid of these
annoying messages??
Thanks,
Steve
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