Thanks, it worked!!
Peter van Beugen wrote:
See:
http://cvs.otrs.org/viewcvs.cgi/otrs/UPGRADING
you can copy all your data tot your new server
mysql files on a linux server are usually in /var/lib/mysql/otrs (so
OTRS is the database here!)
I installed 2.04, renamed the OTRS directory to OTRS2 (or something...)
and than just copied the OTRS directory (= the MySQL database) to the
new server (in /var/lib/mysql of course).
(better is dumping en importing your data, but it works and is very fast
this way...)
Than I ran the upgrade script :
For MySQL:
cat $OTRS_HOME/scripts/DBUpdate-to-2.0.mysql.sql | mysql -p -f -u
root otrs
maybe you must chown and chgrp the mysql files to owner/group mysql
It worked for me...
Regards,
Peter
-----Oorspronkelijk bericht-----
Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Ravi
AHUJA
Verzonden: maandag 7 augustus 2006 14:09
Aan: otrs@otrs.org
Onderwerp: [otrs] OTRS Upgradation
Hi,
We are planing to upgrade to v 2.0.4.from 1.3 I have installed 2.0.4
on a new server.
I want to know, do i need to again create all users & queues, or there
is some procedure to update from my old 1.3 otrs server.
Thnaks
Ravi Ahuja
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