I would also want to know more regarding this issue, do I just put the line in /opt/otrs/Kernel/Config.pm, and how would the system know who are the ticket supervisor
-----Original Message----- From: Marc Petitmermet [mailto:[EMAIL PROTECTED] Sent: 30 August 2006 03:03 PM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Ticket Supervisor and Ticket Watcher > I would like to know if anyone has implemented this functionality > in the new beta and if you can then tell me how to go about > implementing it. enable TicketWatcher: in /opt/otrs/Kernel/Config.pm add the following line: $Self->{'Ticket::Watcher'} = '1'; Regards, Marc _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
