Hi, I'm using OTRS 2.0.3.
One of the agents is complaining because OTRS is sending a ticket reminder, even after closing the ticket and even after changing the owner!... Anybody knows what can i do to stop that? Thanks, Carlos Cardona _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/