Hi, > But when I try to enter the system, I get the following : > SessionIDinvalid! Need user data!
I face the same problem using the following config. Have you, Franck, in the meantime bean able to solve the issue? My config ist: * Suse Linux Enterprise 9 SP 2 * OTRS 2.0.4 I did some digging and have been able do discover the following information (mailing list at some earlier point of time): > This is certainly no Solaris thing, as it occasionally happens on > Debian, too. Ime, it seems to be an Apache/Perl thing. I solved it by > upgrading to Apache 2.0.50-5 and mod_perl 1.99_14, although this may not > help in all cases. Just use the provided scripts, nothing else. The user with the problem experienced: > 2.0.48 + 1.99_12 does work > 2.0.48 + 1.99_13 doesn't > 2.0.48 + 1.99_14 doesn't My system has Apache 2.0.49 and mod_perl 1.99_12. I will try to upgrade / downgrade to one of the configs stated as working and see what happens. I have another system with wotking OTRS (OTRS 2.0.4, Suse Linux 9.3) with Apache2 2.0.53-9 / mod_perl-2.0.0-4 Cheers Tobias -- Tobias Lütticke [EMAIL PROTECTED] schrieb: > Hi all, > > I have configured OTRS 2.0 to use an Sybase database, using ODBC driver... > > But when I try to enter the system, I get the following : > SessionIDinvalid! Need user data! > > So I have modified a little bit DB.PM just to have more explanations in > my log file, see below. > Apparently it seems that the PrepareStatement doesn't execute the SQL > statement, it's very strange because the system is making some updates > in the table sessions. > > Has anyone could help me ? > > [Fri Sep 8 15:03:33 2006][Notice][Kernel::System::Auth::DB::Auth] User: > root authentication ok (REMOTE_ADDR: 192.168.52.203). > [Fri Sep 8 15:03:33 > 2006][Notice][Kernel::System::AuthSession::DB::GetSessionIDData] SQL > Text: SELECT session_value FROM sessions WHERE session_id = > '10433c2c352b3dce52b1f64cd8b21acb02' > [Fri Sep 8 15:03:33 > 2006][Notice][Kernel::System::AuthSession::DB::RemoveSessionID] Removed > SessionID 10433c2c352b3dce52b1f64cd8b21acb02. > [Fri Sep 8 15:03:33 > 2006][Notice][Kernel::System::AuthSession::DB::GetSessionIDData] SQL > Text: SELECT session_value FROM sessions WHERE session_id = > '10072b87ed7802b087e2637f71516c071b' > [Fri Sep 8 15:03:33 > 2006][Notice][Kernel::System::AuthSession::DB::CheckSessionID] > SessionID: '10072b87ed7802b087e2637f71516c071b' is invalid!!! _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
