:-), the system is web base, there is no demon to restart :-))) This is crazy :-)
-----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Tuesday, November 28, 2006 5:47 PM To: otrs@otrs.org Subject: AW: AW: [otrs] Module Kernel::Modules::FAQnotregistered inKernel/Config.pm! Hello, > -----Ursprüngliche Nachricht----- > Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Im > Auftrag von mike conigliaro > Gesendet: Dienstag, 28. November 2006 16:37 > An: User questions and discussions about OTRS.org > Betreff: Re: AW: [otrs] Module Kernel::Modules::FAQ > notregistered inKernel/Config.pm! > > thanks, but this didnt help. i went to Config Options: > Ticket -> Core::LinkObject and made it look like this (FAQ > was added to the list): > > LinkObjects => > Ticket > FAQ > > then i updated lines 129-149 in > $HOME/otrs/Kernel/Output/HTML/Standard/AgentFAQ.dtl, but it > still tells me the module is not registered. how do you > register a module? Did you restart otrs after the changes were made? I am not sure if this will have an affect, but it should be tried. The solution definitely works, we have tested it on at least two installations. OTRS Version 2.1.3 and FAQ 1.0.11 > > Mike Conigliaro > ProActive Technologies > [EMAIL PROTECTED] > 203.239.0440 ext:317 > www.getproactivenow.com > > > [EMAIL PROTECTED] wrote: > > > > http://www.mail-archive.com/otrs@otrs.org/msg12344.html > > > >> -----Ursprüngliche Nachricht----- > >> Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > Im Auftrag > >> von mike conigliaro > >> Gesendet: Montag, 27. November 2006 23:10 > >> An: User questions and discussions about OTRS.org > >> Betreff: [otrs] Module Kernel::Modules::FAQ not registered > >> inKernel/Config.pm! > >> > >> i just did a fresh install of otrs 2.1.3, and im getting > this error > >> when i click on the "FAQ" link when replying to a ticket. does > >> anyone know whats going on? > >> > >> ERROR: OTRS-CGI-10 Perl: 5.8.4 OS: linux Time: Mon Nov 27 > >> 17:08:19 2006 > >> > >> Message: Module Kernel::Modules::FAQ not registered in > >> Kernel/Config.pm! > >> > >> Traceback (13986): > >> Module: Kernel::System::Web::InterfaceAgent::Run > (v1.17) Line: 555 > >> Module: /opt/otrs/bin/cgi-bin/index.pl (v1.81) Line: 47 > >> > >> -- > >> Mike Conigliaro > >> ProActive Technologies > >> [EMAIL PROTECTED] > >> 203.239.0440 ext:317 > >> www.getproactivenow.com > >> _______________________________________________ > >> OTRS mailing list: otrs - Webpage: http://otrs.org/ > >> Archive: http://lists.otrs.org/pipermail/otrs > >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > >> Support orr consulting for your OTRS system? > >> => http://www.otrs.com/ > >> > > _______________________________________________ > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > Support orr consulting for your OTRS system? > > =http://www.otrs.com/ > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support orr consulting for your OTRS system? > => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? =http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
