Thanks so much peter!
From: "Beugen, Peter van" <[EMAIL PROTECTED]>
Reply-To: "User questions and discussions about OTRS.org" <otrs@otrs.org>
To: "User questions and discussions about OTRS.org" <otrs@otrs.org>
Subject: RE: [otrs] question about multiple domains
Date: Fri, 5 Jan 2007 23:33:41 +0100
Yes, with OTRS this can be done (easy) !
In OTRS you need to define different system e-mail addresses and
different queues per domain. In the definition of the queue, you assign
the "system"(reply) address.
Regards,
Peter
-----Oorspronkelijk bericht-----
Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Chad
Kimball
Verzonden: vrijdag 5 januari 2007 19:24
Aan: otrs@otrs.org
Onderwerp: [otrs] question about multiple domains
I'm looking for a helpdesk solution that allows me to assign different
reply
addresses/domains depending on where the customer emailed from. For
instance, customer 1 emailing [EMAIL PROTECTED] would automatically
receive
support emails coming from the niche1.com domain.
Then customer 2 emailing [EMAIL PROTECTED] would receive support email
from
niche2.com domain.
does this software have this function?
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