-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Tonatiuh Medina schrieb:
> I'm succesfully using fetchmail to pass email from an IMAP account to > the local "otrs" user account. However, the otrs application never picks > up the mail from the local user account to the application. > > What do I need to look for? Hi there, maybe you want to use an IMAP-Account directly from the OTRS? The advantage is that there's no trouble with fetchmail, procmail etc. the disadvantage (if it is one) is, that it requires a few more perl modules. There's an opm-package for the 2.1-Framework. With a few changes you may use it in an earlier version. As a matter of fact we did use it in 1.3.2 [*] but we had to change it for 2.x. Anyway, the package can be found here (I'm posting the direct links since this page is available just in German): (1) Accessing IMAP-Accounts from OTRS: http://www.cape-it.de/downloads/Postmaster_IMAP_Account-1.0.1.tar.gz #uses IO::Socket::SSL and Mail::IMAPClient (2) Accessing both, POP3 and IMAP from OTRS http://www.cape-it.de/downloads/PostmasterMailAccount_0.0.8.zip #requires IO::Socket::SSL (when using POP3S or IMAPS), Mail::POP3Client and Mail::IMAPClient [*] can still be found here: http://www.stunet.tu-freiberg.de/~riba/download/otrs_1_3_IMAP_Modul.tgz regards, Torsten - -- Torsten Thau, Dipl. Inform. c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 pgp-key: 0x292F987D fax: +49 371 5347 625 http://www.cape-it.de -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.3 (GNU/Linux) iD8DBQFF7sfBvXo8m5PgoXQRAsZ9AJsGw88ATy7Y/fQWEDV9L30i3Iiy3wCfdCfd UnvgL1csNGrrrMON/9YRybM= =nnsa -----END PGP SIGNATURE----- _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
