Hello, I'm a new user of OTRS, it's really flexible and it feets perfectly to my needs, I have only one problem, I don't know if it's a mistake from me or if i want a function which doesn't exist. I have selected all queue as my custom queue and had selected yes to receive notification on new ticket. but i don't receive any mail when tickets are created under the webpage and i receive mail when requests are sent by mail. did i forgot something?
I'm running OTRS 2.1.6 version, on debian testing and i'm using sendmail to send notification Thank you _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
