-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi Ruben,
> In the agent ldap section we I need to make a mapping for name, > lastname, email for the mysql database. > > I am a little suppriced the customer section doesn?t have this option as > such. ...there is such a mapping for the customer backend as well. The section starts with "Map => [ ..." Apparently it is already contained in the configuration you posted. > > # This is an example configuration for an LDAP auth. backend. > # (take care that Net::LDAP is installed!) > $Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP'; > $Self->{'Customer::AuthModule::LDAP::Host'} = '172.30.3.2'; > $Self->{'Customer::AuthModule::LDAP::BaseDN'} = > 'ou=UserOffice,ou=COMPANYNAMEUsers,dc=nl,dc=COMPANYNAME,dc=local'; > > $Self->{'AuthModule::LDAP::UID'} = 'sAMAccountName'; > #$Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName'; ...maybe you should uncomment this line to authenticate customers against the LDAP.The line before refers to the agent login and is already included in your configuration (few lines above). regards, Torsten Thau - -- Torsten Thau, Dipl. Inform. c.a.p.e. IT Labs GbR - Annaberger Str. 240 - D-09125 Chemnitz phone: +49 371 5347 623 cell: +49 176 66 680 680 pgp-key: 0x292F987D fax: +49 371 5347 625 http://www.cape-it.de -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.3 (GNU/Linux) iD8DBQFGQbRGvXo8m5PgoXQRArGxAJ9zjlzitY7iI9GrnJ8wTfgjQW5qvACeP/ej P6+vCWT+F7AKSBqZmT58sPU= =8SC5 -----END PGP SIGNATURE----- _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/