Hi,
I've installed OTRS (2.0.4) on a Debian 4.0 (Etch) server: I've followed
"the easy way", using the .deb package.
I can log in and play around while reading OTRS docs. Everything looks fine.
Whenever I log in and try to add a new user (or a new client) tough, I get an error page
with this:
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Tue May 8 19:35:44 2007
Message: Email address ([EMAIL PROTECTED]) not valid (invalid
[EMAIL PROTECTED] (no mail exchanger (mx) found!)! )!
Traceback (4323):
Module: Kernel::System::User::UserAdd (v1.50) Line: 223
Module: Kernel::Modules::AdminUser::Run (v1.31 ) Line: 192
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 651
Module:
ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler
(v) Line: 47
Module: (eval) (v1.80) Line: 203
Module: ModPerl::RegistryCooker::run (v1.80) Line: 203
Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 169
Module: ModPerl::Registry::handler (v1.99) Line: 30
I've found something about this, telling me to disable CheckMXsomething
in Config.pm... which I've found in /etc/otrs/Kernel and looked already
turned off.
So, question is: what am I doing wrong or overlooking? What is my system
missing? Is there any good-installation-checklist for otrs?
Thanks in advance for any help.
Cheers,
Filippo
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