On 5/15/07, Christian Schoepplein <[EMAIL PROTECTED]> wrote:
Hello,
On Thu, May 10, 2007 at 03:51:01PM +0100, Mike Dent wrote:
>What is the purpose of the calender choice/button in the Queue admin?
You can define differnt calendars when more then one time zone is
needed.
>I'd like to be able to add entries to the calendar from tickets, eg to
>schedule a time to
>attend to a ticket, can this be done?
No, not yet unfortunatly. But it would be a nice feature ofcourse :).
Yes it would be excellent. It means jobs/tickets could be assigned a
date and time,
something which I imagine helpdesk's using OTRS would desire a lot.
Even nicer would be the ability to send entries to a WebDAV based
calendar system.
Anyway I suggested this on bugs.otrs as a feature. No rush :)
Thanks Christian,
Mike
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