Hi All,
I wonder would you mind having a look at the attached text. There's errors
coming up in the log and I don't know why. Also, one of the notices in the
text refers to [Notice][Kernel::System::Notification::NotificationGet], I'm
not receiving any notification emails when a new ticket gets issued, would
this have anything to do with it?
Any input much appreciated thanks.
Kind Regards,
Emily Flynn
[Thu Jun 14 12:00:02 2007][Error][C:/OTRS/otrs/bin/GenericAgent.pl][100] Module
'Kernel::Config::GenericAgent' not found!
[Thu Jun 14 12:17:51
2007][Notice][Kernel::System::AuthSession::DB::RemoveSessionID] Removed
SessionID 10c5221ee05c10d87e8b8096c65d1fd6ba.
[Thu Jun 14 12:18:36 2007][Notice][Kernel::System::CustomerAuth::DB::Auth]
CustomerUser: EPeregrine authentification ok (REMOTE_ADDR: 0.0.0.0).
[Thu Jun 14 12:18:47 2007][Notice][Kernel::System::Ticket::TicketCreate] New
Ticket [2007061410000011/test] created (TicketID=2,Queue=Profund
Issues,Priority=3 normal,State=new)
[Thu Jun 14 12:19:07 2007][Notice][Kernel::System::Auth::DB::Auth] User: EFlynn
authentication with wrong Pw!!! (REMOTE_ADDR: 0.0.0.0)
[Thu Jun 14 12:19:24 2007][Notice][Kernel::System::Auth::DB::Auth] User: EFlynn
authentication ok (REMOTE_ADDR: 0.0.0.0).
[Thu Jun 14 12:20:03 2007][Error][C:/OTRS/otrs/bin/GenericAgent.pl][100] Module
'Kernel::Config::GenericAgent' not found!
[Thu Jun 14 12:20:30 2007][Notice][Kernel::System::User::UserUpdate] User:
'EFlynn' updated successfully (2)!
[Thu Jun 14 12:20:41
2007][Notice][Kernel::System::Notification::NotificationGet] Can't find
notification for Agent::NewTicket and bg, try it again with en!
[Thu Jun 14 12:40:03 2007][Error][C:/OTRS/otrs/bin/GenericAgent.pl][100] Module
'Kernel::Config::GenericAgent' not found!
[Thu Jun 14 12:45:55
2007][Notice][Kernel::System::AuthSession::DB::RemoveSessionID] Removed
SessionID 106d0ba7fc8efea984bfc5751f0f75245a.
[Thu Jun 14 12:46:13 2007][Notice][Kernel::System::Ticket::TicketCreate] New
Ticket [2007061410000021/testing2] created (TicketID=3,Queue=Profund
Issues,Priority=3 normal,State=new)
[Thu Jun 14 12:46:22
2007][Notice][Kernel::System::AuthSession::DB::RemoveSessionID] Removed
SessionID 10a2128ac57b73cf819b5794c8f99c8b18.
[Thu Jun 14 13:00:03 2007][Error][C:/OTRS/otrs/bin/GenericAgent.pl][100] Module
'Kernel::Config::GenericAgent' not found!
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