Hi Guys, Another question after the last couple, which were very nicely solved and made life much easier for us.
At the moment we have a support form that sends us emails from an email address. and in this form which is turned into an email it lists a customers email address. Is there any way of getting OTRS to look at the email content, and take the value of this part of the mail: CUSTOMER EMAIL ADDRESS: [EMAIL PROTECTED] And change the default reply to address to include this rather than the webform@ address? Thanks Justin _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
