Obviously, Auto Close is pretty self explanatory.  But I tried one, the
"pending auto close+" and once the pending time expired it showed
pending "-21 min" and it did not close.  Can some one give me a little
more info on the pending auto close and the difference between "+" and
"-"?

 

Thanks,

 

Daniel

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/

Reply via email to