No I meant in the linux OS itself. The command to find the kernel setting for linux for the domainname is "sysctl kernel.domainname" Is you FQDN an actual domain name or are you using a "dummy" FQDN? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sanson, Rick Sent: Wednesday, July 18, 2007 10:30 AM To: otrs Subject: RE: No-one has setup the FQDN??? RE: [otrs] FQDN Not Being Set -
No I haven't, Jonathon! Where is that? I am unable to search from sysconfig (for whatever reason) and I dont see it in framework... ??? Please advise! Thank you! -----Original Message----- From: Jonathon [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 18, 2007 9:09 AM To: 'User questions and discussions about OTRS.org' Subject: RE: No-one has setup the FQDN??? RE: [otrs] FQDN Not Being Set - Importance: High Did you try setting the domain name in the kernel settings also? You can look at the kernel.domainname setting using sysctl. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sanson, Rick Sent: Wednesday, July 18, 2007 9:28 AM To: otrs Subject: RE: No-one has setup the FQDN??? RE: [otrs] FQDN Not Being Set - Thank you guys! This installation is a VM that came from VMware's repository and was built buy unknown. I am Linux savvy so I'll do as Steve Carr suggests and rebuild as these symptoms make no sense. I really used the VM to do some evaluation work anyway, have decided to go with OTRS and need to implement a more production-like server anyway. This cannot be that hard and the FQDN is defined in the place where all indications point; Config.pm. I do intend to restore this setup just to see if the OS had any impact on the FQDN issue (I doubt it). Thank you all! -----Original Message----- From: Nils Breunese (Lemonbit) [mailto:[EMAIL PROTECTED] Sent: Wednesday, July 18, 2007 2:26 AM To: User questions and discussions about OTRS.org Subject: Re: No-one has setup the FQDN??? RE: [otrs] FQDN Not Being Set - Steven Carr wrote: > Sanson, Rick wrote: >> This is properly configured with the hostname of my actual FQDN... >> >> What is the matter here??? > > Pass, not too sure, have you thought about upgrading to a newer > version > of fedora? just incase there is some bug/issue with that particular > version of fedora, not sure how many (if any) others are using FC4 for > their OTRS installations. FC5 is went EOL a couple of weeks ago, so if Rick is really still running FC4 it might be time to upgrade, yeah. Still that shouldn't keep him from setting his FQDN. I also have no idea why the change won't stick. Have you tried enabling verbose logging? Maybe the logs will show something interesting. Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? =http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? =http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
