Daniel Wedewardt wrote:
to found a solution for my problem I've searched the code and maybe found a bug.In Kernel/System/Ticket.pm you will find the function TicketCreate. Shortly before the comment "# TypeID/Type lookup!" you will see: <snip> if (!$Param{TypeID}) { $Param{TypeID} = 1; } </snip> This check should be moved behind the if-else statement. Hope that helps.
Please file a report at bugs.otrs.org if you think you've found a bug. Nils Breunese.
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